Privacy Policy

000betYour Information at —
Fully Secure, Fully Transparent

We believe your personal data belongs to you. 000bet's Privacy Policy explains how your information is collected, how it is used, and how it is kept secure.

Last Updated: January 2026
256-bit
SSL Encryption
100%
Data Privacy
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Sale to Third Parties
GDPR
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Introduction & Scope of Privacy Policy

Welcome to 000bet. Our Privacy Policy explains what information we collect when you use our platform, why we collect it, and how we keep it secure. This Privacy Policy applies to the 000bet website, mobile app, and all associated services.

We believe transparency is the foundation of trust. That is why this Privacy Policy is written in plain, clear language — so you can understand exactly what we do with your data. There are no hidden clauses or complex legal jargon.

This Privacy Policy was last updated in January 2026. By continuing to use the site, you are considered to have accepted this Policy. If any significant changes are made, we will notify you at your registered email address.

Core Commitments: 000bet never sells your personal information to third parties. Your data is used solely to improve our services and to meet legal obligations.

1. What Information Do We Collect?

Under 000bet's Privacy Policy, we only collect information that is strictly necessary to provide our services. Requesting or storing data beyond what is needed goes against our policy.

Information Collected During Registration:

  • Full Name, Date of Birth & Gender
  • Email Address & Mobile Number
  • Current Address & Country
  • Preferred Currency & Language

Information Collected During Identity Verification (KYC):

  • Copy of National ID or Passport
  • Proof of Current Address (utility bill or bank statement)
  • Payment method details (mobile banking number or bank account information)

Information collected automatically while using the site:

  • IP Address & Device Information
  • Browser Type & Operating System
  • Time Spent on Site & Pages Visited
  • Cookies & Session Data
  • Transaction History & Gaming Activity
Data Types Reason for Collection Retention Period
Identity Information Account Creation & KYC 5 years after account closure
Financial Information Transaction Processing 7 years for legal compliance
Gaming Activity Service Improvement & Responsible Gaming For the duration of the active account
Cookies & Device Information Security & Experience Improvements Session End or 30 Days

2. How Is Your Information Used?

000bet uses your information only for specific, legitimate purposes. Under our Privacy Policy, any misuse or unauthorized use of your data is strictly prohibited.

  • Account Management: For registration, login, and profile updates.
  • Identity Verification: To prevent fraud and meet legal obligations.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Service: To resolve your issues and complaints promptly.
  • Personalized Experience: To suggest games and offers tailored to your preferences.
  • Responsible Gaming: To monitor gaming behavior and provide support where needed.
  • Security: To detect and prevent suspicious activity.
  • Legal Compliance: To meet regulatory requirements.

We obtain your consent before using your data for marketing purposes. You can opt out of marketing communications at any time.

3. Data Sharing & Third Parties

A core principle of 000bet's Privacy Policy is that we never sell your data. However, in certain specific circumstances, limited information may be shared with trusted partners.

When Information Is Shared:

  • Payment Providers: Limited financial data is shared to process transactions. All such parties are contractually required to meet our security standards.
  • Game Software Providers: Game results and betting data are shared to ensure a seamless gaming experience.
  • Law Enforcement: Information may be disclosed when required by court order or other legal obligations.
  • Auditing & Compliance: Information may be shared with licensing authorities for audit purposes.
  • Fraud Prevention Services: Limited data may be shared with specialist agencies for the detection of fraudulent activity.

Important: 000bet never sells or transfers your data to advertising companies, data brokers, or any other third party for commercial purposes.

4. Data Security Measures

000bet protects your data using industry-leading security technology. Our Privacy Policy is not just a document — it is actively enforced through technical measures.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL/TLS encryption. The padlock icon in your browser confirms your connection is safe.
  • Data Encryption: All sensitive data at rest is protected with AES-256 encryption.
  • Firewall & DDoS Protection: Our servers are protected by advanced firewalls and intrusion prevention systems.
  • Two-Factor Authentication (2FA): You can enable 2FA on your account for an added layer of security.
  • Regular Security Audits: Independent security experts regularly audit our systems.
  • Staff Training: Every member of our team is trained in data protection.
  • Least Privilege Access Policy: Only authorized personnel have access to specific data.

Keep in mind that no one can guarantee 100% security on the internet. That's why we also encourage you to use a strong password and never share your login credentials with anyone.

5. Cookie Policy

The 000bet website uses cookies — small data files stored in your browser that help improve your experience on the site. In accordance with our Privacy Policy, we use the following types of cookies:

  • Essential Cookies: These are essential for the site to function properly. Login sessions, security tokens, and similar elements fall into this category.
  • Functional Cookies: Helps remember your preferred language, theme, and other settings.
  • Analytics Cookies: Used to understand which parts of the site are most popular and where improvements are needed.
  • Marketing Cookies: Used to show you relevant offers based on your interests. These remain active with your consent.

You can manage or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect some site functionality.

6. Your Rights

000bet's Privacy Policy gives you full control over your personal data. Under international privacy laws, including GDPR, you have the following rights:

  • Right to Access: You have the right to know what data we hold about you. We will provide it within 30 days of your request.
  • Right to Rectification: You have the right to correct any inaccuracies in your information. Most details can be updated directly from your account settings.
  • Right to Erasure: You may request deletion of your data in certain circumstances. However, some data must be retained for a specified period due to legal obligations.
  • Right to Object to Processing: You may object to marketing communications or profiling.
  • Right to Data Portability: You can receive your data in a standard format that can be used with other services.
  • Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be temporarily restricted.

To exercise any of these rights, please contact our support team. We aim to respond within 30 days.

7. International Data Transfers

000bet is an international platform, which means your data may be stored or processed on servers in different countries. Our Privacy Policy ensures that all such transfers are conducted securely and in full compliance with applicable laws.

  • Data is only transferred to countries or organizations that maintain adequate security standards.
  • EU Standard Contractual Clauses or equivalent safeguards are used for all international data transfers.
  • All third-party partners are contractually bound to uphold privacy standards equivalent to our own.

8. Privacy Protection for Minors

000bet's services are intended exclusively for users aged 18 and above. In line with our Privacy Policy, we do not knowingly collect personal information from minors.

  • Age is verified at the time of registration.
  • If we become aware that any data belonging to a minor has been collected, it is immediately deleted and the associated account is closed.
  • If a parent or guardian believes their child has created an account, please contact our support team immediately.

Warning: 000bet is not available to anyone under the age of 18. This is part of our licensing conditions and privacy policy.

9. Changes to the Privacy Policy

000bet may update this Privacy Policy from time to time. Changes may be made in response to new legal requirements, technological developments, or improvements to our services.

  • For significant changes, advance notice will be sent to your registered email address.
  • You can check the "Last Updated" date at the top of the page to see whether the policy has been recently revised.
  • Continued use of the site after any changes will be considered acceptance of the updated policy.
  • If you object to any changes, you may request to close your account.

10. Contact & Complaints

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated Data Protection team. We're always here to help.

Email: [email protected] — For any privacy-related enquiries, please get in touch with us. We aim to respond within 48 hours.

Before contacting us, please review our FAQ Page Check it out — you may find the answer to your question there.

Frequently Asked Questions

Never. One of the clearest commitments in 000bet's Privacy Policy is that we never sell your personal data. Your information is used solely to provide our services and meet legal obligations.

After account closure, most personal information is deleted. However, financial transaction records must be retained for up to 7 years due to legal obligations. Identity verification data may be kept for up to 5 years following account closure.

Yes, but only for legitimate reasons. Your gaming patterns are tracked to ensure responsible gaming, prevent fraud, and personalize your experience. This information is never used against you.

Absolutely. You can opt out of marketing communications at any time by clicking the "Unsubscribe" link at the bottom of any marketing email, or by updating your notification preferences in your account settings. Please note that essential account-related emails cannot be turned off.

We use industry-leading security technology — 256-bit SSL encryption, AES-256 data encryption, regular security audits, and strict access controls. We also recommend that you use a strong password and keep 2FA enabled.

What Makes 000bet's Privacy Policy Different?

We are committed to protecting your data not just in words, but in action.

End-to-End Encryption

Every transaction and piece of personal information is protected with 256-bit SSL encryption — security is maintained at every step, from transmission to storage.

No Sale of Data

000bet never sells your data to third parties. A zero-tolerance approach to Privacy Policy violations is a core commitment we stand by.

GDPR Compliant

Our Privacy Policy is built to meet international GDPR standards. You have full control over your personal information.

Your Rights Are Protected

Viewing, correcting, or deleting your data is your right. You can exercise these rights at any time through our support team.

Regular Security Audits

Independent experts regularly test our systems. Any vulnerabilities found are addressed promptly.

24/7 Privacy Support

Our Bengali-speaking support team is always on hand for any questions about our Privacy Policy. Your concerns are our priority.

Play with Peace of Mind — Your Data is Safe with Us

Your privacy at 000bet is our top priority.
Join now and enjoy a safe gaming experience.

Your Data, Your Control: If you have questions about our Privacy Policy, please see FAQ or About Us Page.

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